This policy explains how Sunset Tours & Safaris collects, uses, stores and protects personal information when you contact us, request a quotation, make a booking, subscribe to updates or use our website.
Depending on how you interact with us, we may collect information such as your name, email address, telephone or WhatsApp number, nationality, travel dates, group size, accommodation preferences, dietary information and other details needed to plan your trip.
Where required for a confirmed trip, we may also request passport details, emergency contact details or other travel information needed by accommodation providers, park authorities, transport providers or other suppliers.
We do not sell your personal information. We may share only the information reasonably required to deliver your trip with trusted service providers such as accommodation providers, guides, transport companies, park or conservation authorities, payment providers and other suppliers involved in your itinerary.
We may also disclose information where required by law, regulation, court order or a lawful request from a competent authority.
Where payments are processed by a bank, card processor, payment gateway or another third-party provider, that provider may process payment information under its own privacy and security terms. Sunset Tours & Safaris does not need to retain full card details where payment is handled directly by such providers.
If you subscribe to our email updates, we use your email address to send travel inspiration, safari information, Kilimanjaro guidance and other relevant updates. You may ask us to remove your email address from our subscriber list at any time.
Our website may use cookies or similar technologies to support website functionality, understand site usage and improve performance. Some third-party services embedded on the website may also use their own cookies or tracking technologies.
We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. However, no online system or electronic transmission can be guaranteed to be completely secure.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including booking administration, customer support, accounting, legal or legitimate business requirements.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any information we are required or permitted to retain for legal, contractual or legitimate business reasons.
Our website may link to external websites, social networks, review platforms or service providers. We are not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated revision date.
For privacy questions or requests, contact Sunset Tours & Safaris at info@sunsettoursandsafaris.com or call +255 756 484 576.
